Customer Surveys
A remarkably high level of customer satisfaction
One survey had been made to assess TEMPUR customer satisfaction. The investigation (Alpert, O'Neil, Tigre & Co, 2000) yielded numbers that were considered almost unbelievably high.
Conclusion of a customer survey conducted by Alpert, O'Neil, Tigre & Co, USA:
• 84% say that the TEMPUR Mattress reduces tossing and turning.
• 86% say that the TEMPUR Mattress improves quality of sleep.
• 89% say that the TEMPUR Mattress is better than their former bed.
• 83% say that aches and pains were reduced by the TEMPUR Mattress.